• Account Supervisor, CPG

    US-NY-New York
  • Overview

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    Ketchum is looking for an Account Supervisor to work on a premiere CPG account in the men’s grooming category. This is a long-standing account with strong support from agency leadership, a large team and dynamic, high-visibility projects. Our ideal candidate would have strong account management experience, the ability to build and drive a strategic program from conception to conclusion, knowledge of the male influencer marketing landscape, creative writing skills and a finger on the pulse of current pop-culture and lifestyle trends of most interest to men.


    Having the ability to multitask efficiently and have excellent communication, writing, editing, social/media relations skills, able to spot trends, and apply various measurement tools on the account is a must..   Does this sound exciting to you? If so, we want to hear from you!


    About the Job


    • Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management.
    • Act as a primary day-to-day contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients.
    • Troubleshoot clients problems as they arise; seek senior management input whenever appropriate.
    • Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities.
    • Assist account team(s) in working effectively and in the best interest of client(s).
    • Proven ability to secure high-profile coverage with consumer lifestyle outlets, contacts with food media a plus
    • Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports.
    • Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others.
    • Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability.
    • Access agency’s network of resources to deliver greatest value to clients.
    • Work with account team(s) to build incremental business.
    • Communicate account status to agency management regularly.


    Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

    • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable
    • 5 plus years of agency and/or public relations experience
    • Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results.
    • Proven track record in growing business
    • Direct experience in building and managing teams


    About Ketchum

    As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


    We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


    What we offer

    • Robust benefits program 
    • Generous time off policies 
    • Retirement program with company match 
    • Workplace flexibility 
    • Business casual dress code 
    • Workplace and off-site social gatherings 
    • Yoga @ work 
    • Professional learning and development opportunities 
    • Tuition reimbursement 
    • Paid maternity/paternity leave 
    • Transit benefits  

    Interested?  We’ve got an opportunity for you.






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