• Vice President, Account Director

  • Overview

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    We are looking for a Vice President, Acount Director to join our team! As Vice President, Account Director, you will be a key member of an integrated, multi-disciplinary account team with responsibility for building, managing and executing strategic brand and reputation management programs. The ideal candidate would have a wealth of experience and knowledge with reputation management, and experience working with industries/clients in a corporate environment. This person would also have extensive experience and a passion for the Technology space as it relates to PR and issues and reputation management, while providing day to day client counsel.

    About the Job

    • Serve as senior agency contact to a cornerstone account; lead and direct all program efforts to ensure client satisfaction; bring a value-added approach to all issues and projects
    • Entertain clients appropriately to cement relationships and better understand their businesses; include other agency staff when appropriate
    • Generate incremental business opportunities with existing client base
    • Encourage and train account teams on developing incremental business; guide them in how to recognize and develop new business opportunities with clients
    • Maintain team billability and productivity requirements; monitor for account profitability
    • Function as key player in pursuing new business opportunities and in leading the proposal and presentation processes
    • Work with office management to develop and implement company policies and procedures; reinforce Ketchum values, ethics, culture and critical success factors
    • Maximize utilization of team members through effective recruitment, employee goal-setting, appraisals, development plans, etc.; work with human resources in dealing with personnel matters
    • Encourage and create a can-do, get-it-great working environment, reinforcing the importance and value of each team member’s contributions
    • Demonstrate and develop presentation, negotiation and problem-solving skills; demonstrate ability to effectively develop full range of materials, including media materials, byline articles, speeches, client correspondences and reports
    • Stay on top of PR trends in the industry; bring them to the attention of clients and associates, as appropriate
    • Work with financial manager to ensure client budgets are comprehensive, actual costs are monitored and approved, and billed account receivables are collected in a timely manner


    Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

    • Bachelor’s degree in communications, public relations, journalism, English, marketing or a related field 
    • A minimum of eight years of agency and/or public affairs/corporate/technology public relations experience (expertise in corporate reputation management, message development, media strategy, strategic communications, gaming issues and reputation management is a plus)
    • Must have demonstrated skills and success in building, owning and driving programs Previous/current experience as the direct client contact and building plans 
    • Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling
    • Proven track record in growing business 
    • Direct experience in building and managing teams comprised of professional and non-exempt personnel

    About Ketchum

    As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


    We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


    What we offer

    • Robust benefits program 
    • Generous time off policies 
    • Retirement program with company match 
    • Workplace flexibility 
    • Business casual dress code 
    • Workplace and off-site social gatherings 
    • Yoga @ work 
    • Professional learning and development opportunities 
    • Tuition reimbursement 
    • Paid maternity/paternity leave 
    • Transit benefits  

    Interested?  We’ve got an opportunity for you.


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