Ketchum is looking Account Supervisor/Managing Account Supervisor, within this role you will be a key member of an integrated, multi-disciplinary account team with responsibility for building, managing and executing strategic brand and reputation management programs on behalf of a range of brands.  The ideal candidate would have passion and experience with sustainability programming and excellent writing chops.

In a culture, which is fast moving, fun and collaborative; we are seeking only those who can inspire others, who are fearless and consider themselves one of the best in the business. Is that you? If so, stop reading and start applying.

• Manage day-to-day account needs
• Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
• Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
• Troubleshoot client’s problems as they arise; seek senior management input whenever appropriate
• Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management
• Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
• Assist account team(s) in working effectively and in the best interest of client(s) – serve as a mentor to junior team members
• Stay on top of trends in the industry; bring them to the attention of clients and associates, as appropriate
• Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and sustainability reports
• Comfortability working across a range of industries – including technology, sustainability, food and more
• Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
• Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders
• Access agency’s network of resources to deliver greatest value to clients
• Work with account team(s) to build incremental business
• Communicate account status to agency management regularly
• Participate in new business programming and presentations
• Demonstrate and develop presentation, negotiation and problem-solving skills; demonstrate ability to effectively develop full range of materials, including media materials, byline articles, speeches, client correspondences and reports

We’re looking for required skills, and they can come from any combination of education and experience. Diversity of thought and background are encouraged. Typical qualifications include:

• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred 
• 5+ years of experience in public relations agency or similar position; one year basic supervisory experience
• Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling
• Direct experience managing junior staff

As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

What we offer

• Robust benefits program 
• Generous time off policies 
• Retirement program with company match 
• Workplace flexibility 
• Business casual dress code 
• Workplace and off-site social gatherings 
• Yoga @ work 
• Professional learning and development opportunities 
• Tuition reimbursement 
• Paid maternity/paternity leave 
• Transit benefits  

Interested?  We’ve got an opportunity for you.