Ketchum U.S.

Managing Account Supervisor, Professional Services

US-NY-New York | US-TX-Dallas | US-IL-Chicago | US-DC-Washington | US-GA-Atlanta
Fin & Prof Serv



We are looking for a Managing Account Supervisor to join our team! 


Our client is a global professional organization focused on helping both businesses and professionals of all ages adapt to new ways of working. Ketchum supports this client in the U.S. and around the world in 14 countries with a variety of global communications efforts targeting both businesses and consumers ranging from: digital counsel and content creation; developing earned-media strategies and pitching both thought leadership and new products; working with key opinion leaders within our client’s organization and with influencers for external amplification; securing speaking engagements at top tier professional events for client leaders; and more.


If you are interested in working on a fast-growing account that touches every corner of the globe, and helping lead award-winning projects centered around the future of work, this position is for you. We are specifically looking for someone who can help us build, manage and maintain our global agency network, helping develop strategy, high-level messaging and content that can be adapted regionally. We are looking for someone who can help shine a spotlight on the thought leaders at our client. And we are looking for a creative thinker who can bring new perspective and help us develop out-of-the-box campaigns and tactics to reach new audiences, including students and younger professionals.


About the Job

  • Ability to work in multi-faceted, fast-paced environment
  • Act as day-to-day client contact for some programs, and as a critical support for others; foster client-agency relationship, build trust and become a valuable resource to clients and internal teams
  • Play key role in planning and implementation of account activities including global coordination, speakers bureau efforts, media relations, program implementation, etc.
  • Demonstrate ability to effectively develop full range of written materials including client correspondence, press releases, media pitches, reports, etc.
  • Willing to learn how to develop and monitor program plans and budgets for profitability; report status to client and agency management on a regular basis
  • Continually build understanding and knowledge of clients' business and competitive environments; apply this information in preparing and presenting strategically focused programs and recommendations.
  • Develop an understanding of research methods, coordinate internal and external resources
  • Be flexible and facilitate teamwork within account team; coordinate team resources and create opportunities for junior staff to take on more responsibility; fully utilize agency resources to create the "best teams" for your clients
  • Bring enthusiasm, curiosity and passion to our day-to-day work, and never stop imagining where we can take our ideas to breathe new life into existing campaigns
  • Integrate with a large team for some campaigns, while taking ownership and leading others
  • Ability to put yourself in our client’s shoes to understand their needs, and translate that into deliverables
  • Monthly financial support and reporting in accordance with client billing deadlines and Ketchum internal requirements


Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:


  • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred 
  • Seven to nine of experience in public relations agency or a similar position
  • Detail-oriented with the ability to multi-task and manage priorities
  • Excellent written skills
  • Ability to work in multi-faceted, fast-paced environment
  • Interest in learning more about global communications


About Ketchum

As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


What we offer

  • Robust benefits program 
  • Generous time off policies 
  • Retirement program with company match 
  • Workplace flexibility 
  • Business casual dress code 
  • Workplace and off-site social gatherings 
  • Yoga @ work 
  • Professional learning and development opportunities 
  • Tuition reimbursement 
  • Paid maternity/paternity leave 
  • Transit benefits  

Interested?  We’ve got an opportunity for you.




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