Ketchum U.S.

Managing Account Supervisor, Food (Consumer)

US-IL-Chicago | US-NY-New York | US-DC-Washington | US-GA-Atlanta | US-TX-Dallas
Food + Cultivate



We are looking for a Managing Account Supervisor to join our team! 


Are you looking for the opportunity to work with some of America’s most iconic brands?


We’re in need of someone with an entrepreneurial spirit to work on a large growing account within our Food + Beverage industry. Every day we help clients break through with high-impact campaigns that are groundbreaking and innovative, driving consumer behavior and enhancing brand reputation. So, do you want to be a part of that? Do you see yourself fitting in with a team of smart, creative folks who come to work with a smile each and every day? Do you like surrounding yourself with people who genuinely care about and enjoy working with each other? Yes, yes and YES? Then stop reading this and start applying for this job because it sounds like we’ll pair quite nicely!

About the Job

A Managing Account Supervisor must be able to manage the teams and budgets on sizable accounts with responsibility for quality of account service, incremental growth and employee development. You must be able to multitask efficiently and have excellent communication, writing, editing, social/media relations skills, able to spot trends, and apply various measurement tools on the accounts you manage.

  • Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
  • Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
  • Troubleshoot client problems as they arise; seek senior management input whenever appropriate
  • Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities 
  • Represent agency and work in client integrated agency meetings, helping to troubleshoot and identify opportunities for collaboration
  • Lead account team(s) in working effectively and in the best interest of client(s)
  • Demonstrate proficiency in writing and editing materials including programs, proposals, press materials, byline articles, speeches, correspondence, reports, etc.
  • Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
  • Manage account financials including budget allocation and control, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
  • Work with account team(s) to build incremental business
  • Communicate account status to agency management regularly
  • Participate in new business programming and presentations 


Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

  • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field preferred. Master’s degree in a communications field desirable
  • Minimum of 8 years of large agency and/or public relations experience, ideally within the Food or CPG space
  • Demonstrated record in building strong client relationships and delivering programs that exceeded anticipated results
  • Proven track record in growing business
  • Direct experience in building and managing teams and interfacing with integrated agency teams

About Ketchum

As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


What we offer

  • Robust benefits program 
  • Generous time off policies 
  • Retirement program with company match 
  • Workplace flexibility 
  • Business casual dress code 
  • Workplace and off-site social gatherings 
  • Yoga @ work 
  • Professional learning and development opportunities 
  • Tuition reimbursement 
  • Paid maternity/paternity leave 
  • Transit benefits  

Interested?  We’ve got an opportunity for you.


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