Managing Account Supervisor, Sports

Sports & Entertainment
US-NY-New York
Position Type
Full-Time Salary


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The Group - Ketchum Sports and Entertainment:

At Ketchum Sports & Entertainment (KSE) we’re in the business of helping our clients get more out of the investment they’ve made in sports and entertainment.  From setting strategies to executing break through campaigns.


And, we have fun doing it.  This is a group of extremely driven team members, who are just that – a team.  It’s a roll up your sleeves environment where good ideas come from every level and we work seamlessly to deliver results for our clients, every time.


The Position: 

Are you looking for an opportunity to do cutting edge work on several high-profile clients? Do you have a wide range of interests across gaming and sports? Our growing Sports group is currently looking for a Managing Account Supervisor to join the team in our New York office. The position requires the ability to manage budgets and teams, provide exceptional client service and focus on employee development.  As part of a well-rounded resume, featuring a broad base of earned and social media experience, a background or experience in soccer and eSports is strongly preferred.


About the Job

  • Manage two or three accounts, dependent on billings
  • Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
  • Represent the communications interests of clients within a multi-agency, mixed marketing discipline management model
  • Provide strategic guidance to clients regarding their communications strategies in conjunction with sports assets on an ongoing basis; anticipate and address clients’ needs
  • Troubleshoot clients problems as they arise; seek senior management input whenever appropriate
  • Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
  • Assist account team(s) in working effectively and in the best interest of client(s)
  • Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports
  • Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
  • Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
  • Access agency’s network of resources to deliver greatest value to clients
  • Work with account team(s) to build incremental business
  • Communicate account status to agency management regularly
  • Participate in new business programming and presentations


Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

  • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable
  • 6-8+ years of public relations experience; two years basic supervisory experience
  • Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results
    Knowledge and passion for influencer channels for example, Tumblr, Facebook, Youtube and tech platforms and social listening tools, Radian6, Sysomos, Traakr, Crimson Hexagon, etc. is highly preferred


About Ketchum

Driving mass market trends and stimulating online and offline “water cooler” chatter, the entertainment and sports industries can bring unrivaled value to a brand seeking to align with pop culture and tap into a consumer’s existing passion points. Ketchum Sports & Entertainment (KSE) understands this value and has expertise in leveraging the drama and emotional connections of sports and entertainment to cut through the clutter of marketing messages to help brands connect with their consumers.


Whether it’s leveraging vast relationships or tapping into more than 20 years of experience, KSE strategically aligns brands with celebrities, film, television, sports and music properties via: promotions; events; product placement; talent endorsements and engagement; traditional and digital media outreach and partnerships; influencer outreach; integration deals; and sponsorships.


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