Account Coordinator

Hidden (34320)
Position Type
Full-Time Salary


Ketchum Join Us Banner for portals JAN 2016

Ketchum Raleigh is looking to add an Account Coordinator to their dynamic team of smart and creative professionals. This is a tremendous opportunity to work on top accounts and directly with client and creative directors. Our team of leaders is dedicated to creating exciting programs that make a business impact and truly affect the lives of our clients’. And you’ll be at the multi-agency table with top industry partners where you’ll be expected to hold your own. Does this sound exciting to you?

About the Job

The Account Coordinator must also show strong internal relationship-building skills and an understanding of and ability to work effectively within internal work processes and with other departments within the agency. This individual must be able to prioritize work, manage multiple projects, meet deadlines and actively communicate progress and deliverables to account teams.

  • Deliver high-quality verbal content and exhibit strong writing skills
  • Work on 2-4 clients and manage 3-6 projects within the scope of larger client relationships
  • Respond to requests from team and clients with accuracy and in an efficient and timely manner
  • Prioritize work, meet deadlines and actively communicate progress and deliverables to team members
  • Demonstrate familiarity or proficiency with social media and online communities in relation to broader media mix
  • Conduct client and new business research
  • Assist with and coordinate tasks, projects, monitoring and task execution (includes, but is not limited to, client meeting setup: scheduling, meeting room setup, catering and travel)
  • Coordinate activities between departments, including creative, media (social and paid), analytics and digital
  • Draft SOWs and proposals and working with Project Managers on estimates, budgets and timelines
  • Proofread and edit documents
  • Maintain the organization of client records and files
  • Develop media lists, pitch media, conduct media monitoring and develop reports
  • Assist with the planning and coordination of client events and meetings
  • Demonstrate the ability to learn about the agency’s teams, and on the (assigned/chosen) team become a subject matter expert on client and business needs and goals
  • Show integrity, confidentiality and good judgment when working with clients


Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

  • 1- 2 years of experience with a bachelor’s degree in communications, public relations, journalism, English, marketing or a related field
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Detailed-oriented focus with ability to work in multifaceted, fast-paced environment
  • Previous internship experience in an agency or similar position

About Ketchum

As a global public relations and communications agency with 90 plus years of experience, Ketchum builds brands and reputations for clients.  We start conversations, build communities and engage stakeholders—and have a lot of fun doing it.  We inspire and empower our people to think about products, companies, issues and challenges in a different way.   And we’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


We believe great ideas shatter expectations, change thinking and build brands.  We call this break through, and it’s our mission to deliver it.  How?  Very simply—our people.  By listening, cultivating diverse perspectives and rewarding fearless creativity, we’ve developed a culture of break through.  


Interested?  We’ve got an opportunity for you.


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