Managing Account Supervisor, Brand

ID
2017-9183
Category
Brand
US-NY-New York
Position Type
Full-Time Salary

Overview

Ketchum Join Us Banner for portals JAN 2016

Ketchum’s New York office is looking to add a Managing Account Supervisor to their dynamic agency. This is a tremendous opportunity to work on high profile accounts, where your work is making a direct impact on our client’s success and helping achieve great results. Come work with a team that’s energized to deliver highly strategic, media savvy and results oriented work for their clients. Ketchum is an agency that’s committed to the development of its people, and we’ve created a culture where our people are energized to deliver highly creative, media-savvy and results-oriented work for clients.

About the Job

  • Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management
  • Act as primary day-to-day contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
  • Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
  • Troubleshoot clients problems as they arise; seek senior management input whenever appropriate
  • Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
  • Assist account team(s) in working effectively and in the best interest of client(s) 
  • Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports
  • Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
  • Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
  • Access agency’s network of resources to deliver greatest value to clients
  • Work with account team(s) to build incremental business
  • Communicate account status to agency management regularly 
  • Participate in new business programming and presentations

Qualifications

Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

 

  • Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master’s degree in a communications field desirable
  • Five to eight years of public relations experience with a specific focus on marketing to men, including project management and two years of basic supervisory experience. Experience in spirits, hospitality, luxury goods or pop culture a plus
  • Team player; organized, can prioritize
  • Self-starter and decisive yet knows when to approach senior staff when needed
  • Always thinking about the bigger picture, what more can Ketchum offer
  • Experience counseling senior level clients
  • Demonstrate advanced understanding of emerging channels like social media, video, and content partnerships in relation to media mix
  • Experience working in interagency teams with multiple marketing partners
  • Ability to quickly become knowledgeable of Ketchum’s proprietary tools and develop clear understanding of how to apply tools and technology to client work
  • Successful track record of helping to build and present concepts/programs for clients and effectively executing programs
  • Ability to spot digital trends and insights and share with teams in order to mobilize develop and motivate
  • Advanced knowledge in SEM optimization techniques and campaign monitoring
  • Ability to translate trends, technologies and metrics into conversational English

 

About Ketchum

As a global public relations and communications agency with 90 plus years of experience, Ketchum builds brands and reputations for clients.  We start conversations, build communities and engage stakeholders—and have a lot of fun doing it.  We inspire and empower our people to think about products, companies, issues and challenges in a different way.   And we’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

 

We believe great ideas shatter expectations, change thinking and build brands.  We call this break through, and it’s our mission to deliver it.  How?  Very simply—our people.  By listening, cultivating diverse perspectives and rewarding fearless creativity, we’ve developed a culture of break through.  

 

Interested?  We’ve got an opportunity for you.

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