Account Supervisor

Are you a strategic thinker? Account Supervisors are experts at thinking strategically, presenting persuasively and building strong, trust-based relationships with clients and internal colleagues. They have strong organizational and time management skills and know how to build and cultivate teams.

Account Supervisors manage budgets and teams on sizeable accounts. For a single client organization, they are likely to be the hub for numerous marketing clients. These clients present a decentralized structure, requiring the person in this role to nurture and develop relationships with a variety of contacts.

Are you a visionary who likes to drive growth? Successful Account Supervisors at Ketchum are relentless in the pursuit of new growth opportunities.

• Responsible for day-to-day contact with the client. 
• Deliver high quality written and verbal content, exhibit strong presentation skills.
• Establish relationships with key stakeholders, vendors, and clients and maintain regular contact. Proactively offer and implement new ways to meet client needs.
• Knowledge in using social media platforms to drive brand awareness and engagement.
• Ability to actively participate in the development of social media plans and their execution.
• Be a hands-on team player adding value, sharing creative ideas, and executing digital programs.
• Demonstrate knowledge of client media monitoring and be able to mentor for junior staff on the process. 
• Act as the core implementer of account plans.
• Participate in new business opportunities/presentations and client presentations.
• Prioritize own work, meet deadlines, actively communicate progress and deliverables. Provide appropriate instruction to junior staff on projects and facilitate teamwork.
• Assist with and coordinate projects and task execution.
• Develop an understanding of research methods, coordinate internal and external resources.
• Develop and monitor program plans and budgets for profitability; report status to client and agency management on a regular basis.
• Play key role in account activities including special events, media events, media relations, social media, desk-side briefings, program implementation, etc.

Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field.
• Minimum five years of experience in public relations agency or a similar position.
• Detail-oriented with the ability to multi-task and manage priorities.
• Ability to work in multi-faceted, fast paced environment.

As a global public relations and communications agency with 90 plus years of experience, Ketchum builds brands and reputations for clients.  We start conversations, build communities and engage stakeholders—and have a lot of fun doing it.  We inspire and empower our people to think about products, companies, issues and challenges in a different way.   And we’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We believe great ideas shatter expectations, change thinking and build brands.  We call this break through, and it’s our mission to deliver it.  How?  Very simply—our people.  By listening, cultivating diverse perspectives and rewarding fearless creativity, we’ve developed a culture of break through.  

Interested?  We’ve got an opportunity for you.