• Account Coordinator, Health & Wellness

    Public Relations
    US-NY-New York
    Position Type
    Full-Time Salary
  • Overview

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    Our Health & Wellness teams are looking for an Account Coordinator in Ketchum's NYC office. This is a tremendous opportunity to work on high profile accounts, where your work is making a direct impact on our client’s work and helping achieve great results. 

    About the Job

    • Respond to requests for information from clients, team members and other agency employees with accuracy and in a professional and timely manner.
    • Coordinate team and/or client meetings, including scheduling, meeting room set-up, catering and travel, as appropriate.
    • Proofread and edit documents; consolidate team edits; maintain records of supporting reference materials.
    • Act as liaison between account team and internal/external vendors and services, such as copy center, design, video production and promotions.
    • Create and maintain media lists; conduct media searches/inquiries; track movement of key media contacts into new roles or new outlets.
    • Prepare monthly activity reports and conference/meeting status reports for circulation to team members.
    • Daily, monthly and quarterly media monitoring, summarizing and analysis. Development of related scheduled reports. Proactive flagging of breaking news, with context for impact to account team plans, competitive landscape, etc.
    • Research and identify upcoming events that could pose challenges/opportunities for clients.
    • Track event attendance and publications by key influencers.
    • Maintain team/client files, including client/prospect mailing lists, contact sheets and relevant trade publications.
    • Coordinate product shipment to media and influencers.
    • Maintain ownership of billing procedures within the team (according to client) by maintaining billing, invoices and job numbers.


    Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:


    • Bachelor's degree in communications, public relations, journalism, marketing, English or a related field preferred
    • Excellent writing skills and intellectual curiosity are a must. Excellent competency in English, grammar, spelling, punctuation, logic and mathematics
    • Knowledge of contemporary business procedures, telephone etiquette and filing
    • Familiarity with social media and online communities in relation to broader media mix
    • Interest in social media platform and how companies are using the tools to drive brand awareness, engagement, and traffic to a website/social media pages
    • Aptitude to translate trends, technologies and metrics into conversational English
    • Proficiency in Microsoft Word, Excel, and PowerPoint
    • Experience with Cision, Factiva, Sprinklr and Spredfast is a plus
    • Exhibit strong organizational, presentation and interpersonal skills including the ability to juggle multiple assignments / clients and cope with stressful situations; prioritize and handle high-volume detail work
    • Be enthusiastic, flexible and willing to go beyond assigned duties
    • Be a strong team player and have the ability to work autonomously

    About Ketchum

    As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


    We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


    What we offer

    • Robust benefits program 
    • Generous time off policies 
    • Retirement program with company match 
    • Workplace flexibility 
    • Business casual dress code 
    • Workplace and off-site social gatherings 
    • Yoga @ work 
    • Professional learning and development opportunities 
    • Tuition reimbursement 
    • Paid maternity/paternity leave 
    • Transit benefits  

    Interested?  We’ve got an opportunity for you. IND113


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