• Account Director

    Position Type
    Full-Time Salary
  • Overview

    Belong Banner - Job Postings

    Our Toronto office is currently looking for an Account Director to join our growing team. Someone with strong experience working across multiple industry areas, serving clients across the full spectrum of brand and corporate communications, from brand and corporate reputation, B2B, influencer relations, social and digital, thought leadership and strategic planning.


    This is a truly awesome opportunity to work on high-profile global accounts with some of the world’s most influential brands. We’re looking for candidates who bring passion, creativity and a strategic mindset to our client work - and as part of our management team. Someone who is never too busy to carve out time to teach and mentor. Our ideal candidate is comfortable wearing a lot of hats, and has a strong entrepreneurial and collaborative spirit. Someone who is never complacent and is always striving to evolve the work we do.

    About the Job

    • Act as primary senior contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
    • Provide strategic counsel to clients on an ongoing basis; anticipate and address clients’ needs
    • Troubleshoot clients problems as they arise; seek senior management input whenever appropriate
    • Motivate and inspire team members to work collaborative to deliver our best possible work
    • Strategic planning, including within an integrated agency setting   
    • Manage account financials including budget management, billability and profitability
    • Work with account team(s) to build incremental business
    • Participate in new business programming and presentations



    Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

    • Minimum of ten years of agency and/or marcoms experience, ideally with working with large accounts
    • Demonstrated track record in building strong client relationships as a trusted counselor and delivering programs that over-deliver
    • Proven track record in growing business
    • Direct experience in building and managing teams in a leadership role
    • Broad-based exposure to all skill areas, including strategy planning, writing and presentations, media/ influencer relations, and consultative selling



    About Ketchum

    As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


    We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


    What we offer

    • Robust benefits program 
    • Generous time off policies 
    • Retirement program with company match 
    • Workplace flexibility 
    • Business casual dress code 
    • Workplace and off-site social gatherings 
    • Professional learning and development opportunities 
    • Tuition reimbursement 
    • Transit benefits  

    Interested?  We’ve got an opportunity for you.


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