• Human Resources Coordinator

    Operations (Finance, HR, IT, Administration)
    Position Type
    Full-Time Salary
  • Overview

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    Ketchum D.C. is in search of a passionate, detail-oriented, proactive and highly motivated Human Resources Coordinator to join our team.


    The Human Resources Coordinator will perform a full range of administrative Human Resources responsibilities to support the Human Resources and Talent Acquisition team on multiple businesses in D.C., Dallas and Atlanta. This is a great opportunity to break into a progressive career in Human Resources.


    The candidate must have excellent analytical and problem solving skills combined with an entrepreneurial spirit. Attention to detail and strong communication skills are essential for this position. Additionally, this person must have a high tolerance for multi-tasking, is comfortable handling highly confidential information and thrives in a very fast-paced environment.

    We strive to nurture careers and provide professional growth opportunities by creating a challenging, dynamic environment. IND13 #LI-ML1

    About the Job

    • Assist in the recruitment process
      • Post job openings, manage candidate correspondence, schedule interviews
      • Draft offer letters and obtain necessary job, offer and letter approvals
      • Create and manage pipeline database for future positions and candidates
      • With other recruiting team members, represent Ketchum at campus recruiting events as needed
      • Manage on-site college visit coordination
      • Develop relationship with career centers and professors at Universities across the U.S. to boost Ketchum brand name recognition
      • Assist VP, Human Resources with annual Summer Fellowship Program (coordination and scheduling)
    • New Hire Orientation and On-boarding
      • Coordinate and execute all aspects of bringing onboard a new employee including scheduling orientation, communicating with Office Services, IT, HR Operations; preparing new hire packets, collecting and processing new hire paperwork, interfacing with payroll/benefits
      • Conduct HR portion of new hire orientations (in person and over the phone)
    • Assist in monthly salary process
      • Maintain and update spreadsheets
      • Create and distribute confirmation memos
      • Coordinate with HR Operations group to ensure timely processing
    • Handle all employee status changes (terms, transfers, new hires, etc)
      • Communicate with appropriate divisions and complete necessary paperwork
      • Update of all related spreadsheets to indicate change
    • Maintain HR records and employee files for the entire employee lifecycle from hired to term
    • Employee verifications for current employees and alumni
    • Coordinate local training offerings with VP, Human Resources
    • Plan and execute office events (your creativity always encouraged)
    • Reports and Organizational Charts
    • Assist in the U.S. work authorization process for current/potential employees in need of a work visa
    • Perform admin responsibilities to support the HR function
    • Administrative duties as needed
      • Supply orders
      • Copying, faxing, filing, etc
      • Billing, Invoices, Purchase Orders

    Competencies and Skills

    • Communication
      • Writes well; communicates and organizes information effectively and persuasively
    • Internal Client Relationships
      • Focused on long-term client relationship and satisfaction
      • Learns everything possible about internal clients; adds value whenever possible
      • Is approachable, helps others—answers questions, demonstrates patience
      • Thinks ahead, anticipates questions and proactively reaches out to clients with suggestions/answers
    • Teamwork
      • Ability to work effectively with all employees, including senior management
      • Demonstrates willingness to set aside personal agenda for good of team
      • Encourages cooperation and teamwork among people who depend on each other to get the work done
    • Continuous Improvement
      • Gathers and shares information and knowledge among team members to ensure flawless execution
      • Monitors progress of work to ensure successful completion; anticipates roadblocks and works to prevent/eliminate
      • Offers ideas for new and improved processes
    • Change Management
      • Responds positively and creatively to changes in the internal and external environment
      • Questions and challenges conventional standards with new ideas and approaches
      • Adjusts plans to incorporate new ideas
      • Demonstrates own personal commitment to planned changes
    • Leadership
      • Sets example of high performance for self to ensure client satisfaction; strong sense of urgency and work ethic


    • Bachelor’s degree in Psychology, Human Resources, Organizational Pyschology, Business or related field preferred
    • One year Human Resources experience, agency setting or billable environment preferred
    • Ability to maintain strict confidentiality
    • Ability to manage and prioritize multiple assignments with flawless attention to detail
    • Expert in MS Office; experience with HRIS systems a plus
    • Must have a passion for Human Resources and an interest in a long-term Human Resources career

    About Ketchum

    As a global communications consultancy with 90 plus years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.


    We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!


    What we offer

    • Robust benefits program 
    • Generous time off policies 
    • Retirement program with company match 
    • Workplace flexibility 
    • Business casual dress code 
    • Workplace and off-site social gatherings 
    • Yoga @ work 
    • Professional learning and development opportunities 
    • Tuition reimbursement 
    • Paid maternity/paternity leave 
    • Transit benefits  

    Interested?  We’ve got an opportunity for you.


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