Ketchum’s Dallas office is looking to add an Account Supervisor to work on a large growing account within our Healthcare group.  We need a strong writer, someone with strong project management skills and someone who excels in a fast-paced work environment.

• Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management
• Experience supporting internal communications
• Manage day-to-day account needs
• Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
• Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
• Troubleshoot client’s problems as they arise; seek senior management input whenever appropriate
• Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
• Assist account team(s) in working effectively and in the best interest of client(s)
• Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports
• Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
• Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
• Access agency’s network of resources to deliver greatest value to clients
• Work with account team(s) to build incremental business
• Communicate account status to agency management regularly
• Participate in new business programming and presentations
• Demonstrate and develop presentation, negotiation and problem-solving skills; demonstrate ability to effectively develop full range of materials, including media materials, byline articles, speeches, client correspondences and reports.
• Stay on top of trends in the industry; bring them to the attention of clients and associates, as appropriate

• Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

   

  • Six plus years of agency and/or in house public relations experience working with clients healthcare
  • Demonstrated track record in building client relationships and delivering programs that exceeded anticipated results
  • Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling
  
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As a global public relations and communications agency with 90 plus years of experience, Ketchum builds brands and reputations for clients.  We start conversations, build communities and engage stakeholders—and have a lot of fun doing it.  We inspire and empower our people to think about products, companies, issues and challenges in a different way.   And we’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We believe great ideas shatter expectations, change thinking and build brands.  We call this break through, and it’s our mission to deliver it.  How?  Very simply—our people.  By listening, cultivating diverse perspectives and rewarding fearless creativity, we’ve developed a culture of break through.  

What we offer

• Robust benefits program 
• Generous time off policies 
• Retirement program with company match 
• Workplace flexibility 
• Business casual dress code 
• Workplace and off-site social gatherings 
• Yoga @ work 
• Professional learning and development opportunities 
• Tuition reimbursement 
• Paid maternity/paternity leave 
• Transit benefits

Interested?  We’ve got an opportunity for you.

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